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How imaju Handles Your Personal Data

Your privacy matters to us, and this policy explains exactly what data imaju collects when you create an account, how we store it securely, and the rights you…

Data collected with your consentStored on secured serversYour rights, clearly statedContact us to request changesApplies across Malaysia

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What We Collect and Why

imaju Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with imaju, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your account secure. This includes your name, email address, contact number, and payment details linked to methods such as Touch 'n Go, GrabPay, Boost

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dan FPX. We also log device and session data to detect unusual access patterns and protect your account. We do not sell your personal data to third parties, and we only share it with payment processors and security partners strictly to operate the services you use.
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Data collected is proportionate to the service provided, and you may request a full account of what we hold at any time. Access to and use of imaju.vip is subject to local law in your jurisdiction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy

If you have questions about how your data is handled, want to update your details, or need to submit a formal data request, our support team is available around the clock.

Live Chat Connect with our privacy support team directly through the live chat window on imaju.vip. Available at any hour, seven days a week, for questions about your account data or this policy.

Email Request Send a written data request or privacy query to our dedicated support email. We process formal requests — including data access, correction and deletion — within 48 hours of receiving your message.

Account Settings Many data preferences, including communication opt-outs and linked payment method details such as Touch 'n Go or GrabPay, can be updated directly from your account settings panel without contacting support.

PERLINDUNGAN DATA ANDA

How We Protect and Manage Your Data

Security and transparency go hand in hand at imaju. We have built our data-handling procedures around the principle that you should always know what we hold and how to change it.

Encrypted Storage

All personal data, including payment references for Touch 'n Go, GrabPay, Boost dan FPX, is stored using AES-256 encryption at rest and TLS in transit, so your details are protected both when stored and when moving between your device and our servers.

Cookie Practices

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the site. You can adjust cookie preferences at any time through the cookie banner or your browser settings without affecting core account functions.

Account Access Controls

Login sessions are monitored for location and device anomalies. If we detect access that does not match your usual pattern, we flag the session and may ask you to re-verify before continuing, reducing the risk of unauthorised account use.

Data Retention Periods

We retain your account data for as long as your account remains active and for a defined period after closure as required by applicable financial and legal obligations. Once that period lapses, your data is permanently deleted from our systems.

Your Right to Access

You may request a copy of all personal data we hold on you at any time. Submit your request via live chat or email and our team will compile and deliver a full data export within 48 hours, formatted in a readable file.

Correction and Deletion

If any detail in your account is inaccurate, or if you wish to close your account and have your data removed, contact us through the channels listed above. We will action verified correction and deletion requests promptly and confirm completion by email.

Your Privacy Questions Answered

These questions cover the most common concerns our account holders in Malaysia raise about data handling, cookie use, third-party sharing and how to exercise your rights under this policy. If your question is not listed here, reach us through live chat.

We collect your name, email address, contact number, date of birth and payment method references such as your Touch 'n Go or GrabPay identifiers. We also log IP address and device data to keep your account secure.

We only share your data with payment processors like FPX, Boost, GrabPay and Touch 'n Go, and with fraud-detection partners. We do not sell your data or pass it to marketing companies at any point.

Your data is retained for the period required by applicable financial and legal regulations after account closure. Once that statutory period ends, we permanently delete your records from all our systems.

Yes. Submit a data access request via live chat or our support email and we will compile a full export of your personal data and deliver it within 48 hours of verifying your identity.

You can update contact details directly in your account settings. For identity documents or payment records tied to Touch 'n Go or FPX, contact our support team and we will process the correction after verification.

We use session cookies for login continuity and analytics cookies to improve navigation. You can turn off non-essential cookies through the cookie preference banner on imaju.vip or via your browser settings at any time.

Reach our privacy team via live chat or email with the details of your concern. We will acknowledge your complaint within 24 hours and provide a resolution or escalation path within the timeframe required under applicable local law.

How imaju Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Data

Encrypted Storage

Cookie Practices

Account Access Controls

Data Retention Periods

Your Right to Access

Correction and Deletion

Your Privacy Questions Answered

01 What personal data does imaju collect when I open an account?

02 Does imaju share my data with third parties?

03 How long does imaju keep my personal data after I close my account?

04 Can I request a copy of the data imaju holds about me?

05 How do I update or correct inaccurate information on my account?

06 What cookies does imaju use and can I turn them off?

07 Who do I contact if I believe my privacy rights have not been respected?

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